About Us

Agent For Card Issuers

Before taking the bus or train, you will need to purchase a farecard. This is done through us, at multiple locations across Singapore, on behalf of the card issuers EZ-Link and NETS.

We also make refunds or replace the farecards. Other platforms where these can be done are here on our website or the SimplyGo app.

Transit Acquirer

The total fare you pay after completing a journey on the bus and/or train is distributed by us to the various public transport operators like SMRT, SBS Transit and Go-Ahead Singapore. We also process claims and refunds on their behalf.

From bus arrival times to recommended travel routes, we communicate public transport information using platforms like posters and the SimplyGo app to ensure you get to your destination quickly.

Public transport schemes, including the concession schemes and Singapore Tourist Pass, are managed by us too.

Master Load Agent

When your farecard runs out of money, we provide top-up services by working with the card issuers EZ-Link and NETS. This can be done at various locations like MRT stations and bus interchanges.

Partner For National Public Transport Projects

As a subsidiary of the Land Transport Authority (LTA), we implement projects on its behalf to benefit you. Some examples are the SimplyGo Initiative and e-payment top-up at the General Ticketing Machines. You can read more about them on our Milestones page.

We aspire to be a world-class, customer-centric and innovative organisation in a multi-modal transport system. To get there, we offer a range of integrated services and solutions to connect our diverse partners and customers. In doing so, we hope to be adding value always.